By Watchdog reporter
Uganda Communications Commission (UCC) has warned MTN over the increased data and voice prices leveled against it is customers.
According to Geoffrey Mutabazi, the UCC Executive Director , the commission is mandated under section 5(1)(e) of the communications act ,2013, to regulate rates and charges for communications services with a view to protecting consumers from excessive tariffs and to prevent unfair competitive practices.
“A preliminary assessment of the current pricing of your retail services indicates that there have been charges in your pricing of voice and data offerings. These changes were never communicated to the commission prior to their implementation,” said Mutabazi
“The commission now directs that you submit the most upto date schedule of the retail pricing for all regulated services and products available on the MTN platforms. Furthermore, the commission directs that MTN provide detailed justification for all price changes implemented in the past 12 months, for which the commission was not notified in advance,” He added.
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